On Fri, 24 May 2013 Daphne wrote: Deal Mel, Thanks for the wonderful prompt service, you are a star. I wish everyone would do their work so promptly, its really a pleasure doing business with you. Kind regards Daphne Cox
On Fri, 19 April 2013 Claudie wrote: Thank you, I have received
the voucher. I really appreciate the extra mile you have gone
Bernice in your effort to book my mom and gran in a coupé
together. It's with service like this that makes booking a
train journey in South Africa a pleasant one. Thank you so much!
Kind regards, Claudie
On Thu, 18 April 2013 Stephen Congdon wrote: We booked a trip on the Shosholoza Meyl Premier Class travelling to Cape Town on 21 March 2013. Subsequently, I read many negative remarks, complaints,etc. and had serious doubts about the trip. Well, I was pleasantly surprised!! Starting in the departure lounge, we were served delicious snacks including various cheeses, biltong, nuts and much more. When we got to our cabin, gone were the fears about no towels and so forth. Beautiful. fluffy white gowns (packaged in plastic), slippers, towels, and toiletries were supplied. The (clean) toilets sported double-ply toiletpaper and the shower was also nothing to complain about. Our train manager as well as the kitchen manager were available and helpful, dining car was promptly cleaned for the next seating and service was excellent. We had more than enough to eat, and the lady serving us in the bar was efficient and friendly. Our plugs did not work and at one time the aircon as well, this was sorted out by an on-board electrician. We experienced no delays, as a matter of fact, the train was about an hour ahead of schedule. We thoroughly enjoyed our trip and have recommended it to others as a true value-for-money experience! Thank you for a wonderful experience!!
On Mon, 15 April 2013 Gabriël wrote: Good day David. Thank you for the e-mail. I have to compliment you on your website. Thank you to you to for this e-mail with all the necessary information needed! We have travelled with Shosholoza Meyl before, never has the correspondence been this efficient and clearly set out. Well done! Gabriël Stephanus Badenhorst and family
Mon, 01 April 2013 Gundula wrote: Hi Bernice and Mel, thank you
for a wonderful trip from Joburg to Capetown and back with the
Shosholozy Meyl Tourist Class Sleeper, from
1st to 8th of March 2013. I had a Coupe for me alone for a very
good price, and it was nice and comfortable. Service was perfect
and very kindly. On both routes the train has been delayed for
about two hours, but no problem for me, because it has been
holidays. It was a great experience to go by train this long way
through South Africa – to see the Great and the Little Karoo and
to meet very interesting international people on the train. I
sent you a few of my pictures, perhaps you can use them. I
wanted to post this on your facebook - or your web-side, but
didn’t know, how to do this. Again thank you very much for all
Greetings from Germany, Gundula
On Fri, 15 Mar 2013 Angie wrote: My parents travelled on the Premier Classe train from Cape Town to Johannesburg and described the journey as a wonderful experience – they had this to say. The staff at Cape Town station was friendly and so helpful, within minutes our bags were taken away and loaded and we sat in the comfortable lounge drinking tea and coffee in anticipation of been called for “alllll aboard”. The call came and with excitement we boarded the train to receive welcome drinks and snacks, the smiles of everyone proof of an exciting adventure ahead, all too soon the train lurched into motion leaving Table Mountain behind in the distance under the blanket of cloud. The journey through the Winelands was exceptional and in particular the view of Hex River valley was breathtaking, it is amazing how much of South Africa you get to see when taking a train through the country side. The chukka chukka of the wheels gave such a nostalgic feel of an era gone by and had everyone relaxing, enjoying the continuous motion of train on the tracks. I was taken back to my youth where our means of travel to school and holidays was by train and felt young again. Lunch was splendid and we were amazed how such a delicious meal could be prepared on a train, every detail was attended to, course after course, the service was outstanding. We loved that we could sit and chat to strangers in the lounge, swopping holiday stories, and finding out where in the far corners of the world people were from. We sat and just watched in awe at the vast desolate beauty of the Karoo spreading by. Afternoon tea was a treat and again we enjoyed the company of the fellow travellers. Before we knew it – dinner was served, it was fabulous and done to perfection. Sleeping with the constant motion of the slight sway was better than any sleep tablet and we woke up to a very relaxed morning, already excited for the arrival at Johannesburg Park Station. We loved the trip and would love to do it again...This photo was taken in the Premier Classe lounge - please pick us them winners! Kind regards Angie Kitchener
On Thu, 14 March 2013 Arrie wrote: Hi Amy I have received my voucher. Thank you very much. Your service is efficient, fast, reliable and friendly -something a lot of businesses are lacking these days. Thank you to you and David for helping me. Kind regards Arrie Stapelberg
On Fri, 08 Mar 2013 Darelle wrote: Hi there! Some feedback on our
trip on the Shosholoza Meyl Premier Classe (we travelled down to
Cape Town on 21 February 2013) – something that we have wanted
to do for a very long time and at last had the opportunity. This
was an awesome experience and we would like to compliment all
relevant roleplayers, i.e. from the people responsible for
making our booking up to the personnel on board the train. The
meals were of very high quality and we had all that we needed on
the trip. We could all sit back, relax and enjoy the journey.
Indeed an experience to remember!
Regards Tobie and Darelle Snyman Theo and Sandra Erasmus
On Mon, 04 Mar 2013 Sue wrote: Hi Mel, Bernice... Thanks so much for the effort made to get us in on the schedule that fell within my available vacation leave dates. We want to tell you what a wonderful trip we have just had, on the Tourist Class Meyl. After two great trips on the Premier Classe, we were very nervous about taking the Tourist Class train. Reading that horrific write up in the Beeld made us caucious. We caught the train in Krugersdorp, the station staff were so helpful. Then what great door to door service the staff gave us on the train. The food was great. We will definitely be recommending this way of travelling to friends, see you next year God willing. Once again, thanks, Sue and Nigel Findlay – Witbank, South Africa
On Fri, 22 Feb 2013, Dennis wrote: Good day, Thanks guys for your professional and prompt handling of this booking, This was now stress free and it is highly appreciated. Keep up the good work as service like this is hard to find. Regards, Dennis Holmes
On Wed, 20 Feb 2013, Anel wrote: Dear David. This is just a short note to say THANK YOU!!! You will not believe what a great experience this is (was) for my parents. They are actually from the older (conservative) generation – and the thought of visiting us by train – was in the beginning “noooooo!!” Well, they arrived on the 11th at Huguenot Station in the Paarl – and it really was the experience of their live!! They said that the train, the personnel and the service and the experience as a whole – are 110% + They were so impressed with the food services, the friendly personnel and the trip !! They are returning this morning – and we all feel blessed and want to thank all of you for your part in this journey. They will definitely travel again soon (and this is now the established way of visiting us in future J). Thank you – a.
On Wed, 13 Feb 2013, Miemie Williams wrote on our Facebook page: I'm going on the Premier Classe train on the 28th of February from JNB - CPT for the 4th time! I can't wait for time to pass! The experience is excellent. When I get the chance, I book that one with confidence and pride. Keep up the good work.
On Wed, 13 Feb 2013, we received: We went on the Premier Classe train in September 2011 from JHB to CPT and the journey was really an experience! The train journey was great and the staff were excellent. I give Premier Classe a gold star.
On Mon, 11 Feb 2013, Peter-John wrote: Dear Meloni, We had a pleasant experience on the Shosholoza Meyl Tourist Class from PE to Jo’burg on the 25th of January. The couches and linen were clean and the staff were friendly. We enjoyed chatting to fellow passenger and the dining cart’s food was good. We wouldn’t hesitate to travel by train again. Thank you. Kind Regards, Peter-John and Meredith
On Thu, 07 Feb 2013, Anthea wrote: Hello everyone, Thank you very much. You are all very professional and its a joy to work with you! Thank you for looking after our client :-). Also for ensuring that his 2 teenage children are next door to the compartment of himself and his wife. Kind regards Anthea Rossouw.
On Tue, 05 Feb 2013, Heila wrote: Just want to thank you for bringing us home safe and sound on the 31st of January. We always enjoy travelling by train.
On Thu, 31 Jan 2013, Frances wrote: Good Morning Ladies, I would just like to thank you both and as well as South African Railways for the excellent service! I will definitely use your car transport service again! Thank you. Frances Moore
On Wed, 30 Jan 2013, Arthur wrote: Hello Bernice. Many thanks. May I say how impressed I have been with your excellent service. Arthur
On Mon, 28 Jan 2013, Erica wrote: Hi Meloni, To all at Shosholza Meyl, thank you for making the transportation of my car so smooth and efficiently handled. Herewith a photo of the arrival at Cape Town station. Regards Erica
On Mon, 21 Jan 2013, David wrote: Hello Mel, Bernice. We have just returned to England to snow and ice but we wanted to say how wonderful our trip was and it was such a lovely relaxing way to get to see your wonderful country. In our cabin, there was a letter asking for suggestions. We do have one! It would be nice if there was a map/guide showing the route and features to look out for and if they are on the left or the right. As it was the first time in your country, we had many questions. I do not know if it is possible but we were in cabin 4A. There was a very nice couple in 6A (Mr Mark Wade, I think) who were very informative and helpful but sadly in the mass departure at Cape Town we did not have a chance to say goodbye. If you do have the opportunity and if it is not too much trouble then please do pass on our thanks and best wishes. We have recommended your train to all that we met in South Africa. Kind regards
On Thu, 17 Jan 2013, Jenny wrote: We traveled from Johannesburg to Cape Town on the Tourist Class train. From when we made our booking, to our arrival in Cape Town, it was just so great, we want to do it again. Everything was clean, staff friendly + helpful, food delicious + reasonably priced. Well done and thank you everyone. Jenny Schneigansz
On Fri, 14 Jan 2013, Penny wrote: Hello Mel' Thanks so much for the professionalism rendered by your booking agents, looking most forward to my trip. Thanks Penny Gathercole
Mon, 07 Jan 2013, Mark wrote: Good morning Bernice, there are no
words to describe the trip from Johannesburg to Cape Town. The
service was amazing, the staff unbelievable. Would I recommend
you? Yes! ...Would I use you again? Yes, without a doubt!
Thanks for a breath taking experience. Mark Wade
On Mon, 07 Jan 2013, George wrote: Hi Bernice, Voucher received . Thank you very much for your excellent service and professionalism at all times. George
Hi Bernice, Happy New Year to you. It is now a good while since we enjoyed a fantastic trip on your Premiere Class train from Cape Town to Jo'burg. We were very pleased with the service, so much so that we are planning another visit to South Africa, with our children and their partners, in May of this year and enquiring about doing the train trip in reverse from Jo'burg to Cape Town... Best wishes, Julia
On Fri, 14 Dec 2012 Lynette wrote: Hi Mel, Thanks so much for the promptness and efficiency of your service. Regards Lynette
On Wed, 28 Nov 2012 Regi wrote: Hello Peter, Thanks for all your efforts, it’s really appreciated I have received top class service from you.
On Tue, 27 Nov 2012 Bonny wrote: Hi Mel. Thanks a ton you are a star and so efficient. Regards, Bonny Gray
On Fri, 23 Nov 2012 Dionne wrote: OMG AMAZING!!!! You are amazing!!!! Thank you thank you thank you – I cannot tell you how excited I am – please send a credit card authorization form through immediately so we can make payment. Thank you again, Kind regards Dionne
On Fri, 23 Nov 2012 Michael wrote: Thank you, Monique, for the voucher. We are so looking forward to this journey as we celebrate our 35th wedding anniversary on the 2nd. I am very impressed with the efficiency of the booking process. Thank you again, Michael Donnelly
On Thu, 15 Nov 2012 Carrol wrote: Hi Mel, Just a brief note to thank you for the magical trip down to Cape Town on the Shosholoza Meyl. It was a truly wonderful experience and I have been promoting your stunning service everywhere I go. The train was clean, safe and a pleasure to travel on. Thank you very much and all the best. Regards Carrol and Fouzia
On Thu, 01 Nov 2012, Bertus wrote: Thank you Mel, I wish to thank you for your speedy and promt...and professional service. It is so nice to work with people who take pride in what they do. Kind regards, Bertus.
On Tue, 23 Oct 2012, Carien wrote: Good day Bernice, I just want to thank you for helping us to have the experience of a lifetime. My parents are now hooked on riding by train and didn't want to fly back. Carien Roux
On Mon, 22 Oct 2012, Andre wrote: Hi Bernice, Thanks again to you and Monique for your prompt and informative responses. I would be happy to escalate the good service to a manager/supervisor or alternatively write a review. Let me know how I can recognize your great work. Andre van Honschooten
On Mon, 15 Oct 2012, Ronald wrote: Hello Peter, I confirm the receipt of the voucher for the trip on 28th of October Johannesburg – Cape Town and thank you for the swift process on your side. Best regards, Ronald
On Thu, 11 Oct 2012, Bennour wrote: Hi, I would like to thank and congratulate for the great services of the Shosholoza Meyl/Africa Sun Travel staff, specially to Meloni Mather, who has shown great professionalism and politeness. Keep up the good work. Kind Regards, Bennour Bacar
On Tue, 09 Oct 2012, Marida wrote: Hello Peter. We are back from our trip to Durban on the Tourist Class train, and I would like to pay a HUGE compliment to Shosholoza Meyl and all their employees, whether it was on the train, or on the stations. We went on this trip with very very low expectations, and ...we were pleasantly surprised at what we found. Not only was the organization excellent, they were waiting for my car Friday morning, our names were on all the required lists, no issues with the tickets and everything went as smooth as can be, the staff everywhere was friendly and very helpful. I am a germophobiac, but for every other normal person that camps a lot, would not have found anything wrong with the cabins. It was normal train cabin dirt for a train that runs on lines with other trains and carries thousands of passengers all the time. The toilets were IMMACULATE, and clean, and very well taken care off. Again, a pleasant surprise. For supper we had the most delicious beef stew and pap, nothing fancy, but tasty food and very well prepared. Our kids had lasagna and toasted sandwiches, and again, well prepared and very tasty, and not expensive at all. We opted to take our own bedding, but we did see clean bedding being delivered for the train and loaded, so I can say, that it is indeed clean linen given. When we got to Durban, my car was waiting for me by the exit door, in the same state as I delivered it, after 5 minutes, the relevant person arrived with our key. I also had a phone call from them to confirm my car arrived, and again, very helpful and very friendly staff. Thank you to the Shosholoza Meyl for an unforgettable experience and thank you to you and African Sun Travel for making it possible. Kind Regards, Marida - NEW ENTERPRISE TRADING (PTY) LTD General Manager
On Mon, 08 Oct 2012, Maryke wrote: Hi Bernice, I just want to inform you on the excellent service I received from Mel Mather. It was a pleasure dealing with her. She is prompt, friendly and handled all aspects of my booking on the train very professional. We can’t wait to travel on 25 October 2012, Krugersdorp to Cape Town. Just a word of thanks to you and Mel. Regards Maryke Oosthuizen, Azochem Laboratories Accounts Department
On Fri, 05 Oct 2012, Guido wrote: Dear Sharna, I confirm the receipt of Voucher. Thank you very much for the excellent service. Guido Bruggeman
On Wed, 03 Oct 2012, Dee wrote: Good Day Monique, Thank you for the vouchers and thank you for your excellent service. Have a great day. D Ramsden
My Mom travelled Premier Classe last week "again", and was once more very complementary. She said, she received great service, fantastic meals, and the timings were spot on. She told us, that she met wonderful people on the train and will do the trip all over again and again. She absolutely loved it. She also said: The showers were clean and big, she was given a night gown and amenities,... In fact she was so busy, she hardly had time to talk to us on the mobile phone inbetween breakfast service, midmorning tea, four course luncheon, afternoon high tea and five course supper... Karin Fischer
On Mon, 01 Oct 2012 Japie wrote: Hi Peter, Dankie vir jou friendelikke en goeie diens wat jy lewer. Dit is maar skaars deesdae. Ek sien baie uit om na 48 jaar weer op ‘n trein te ry. Ek is nou net soos ‘n opgewonde kind. Weereens baie dankie vir u vriendelikke diens. Groete Japie du Plooy
On Tue, Sep 25, 2012 Mariska wrote: Morning Monique, Thank you for the vouchers. You guys have given us fantastic service. It was an absolute pleasure dealing with you and we will do so again in the future. Kind regards Mariska
On Tue, Sep 11, 2012 Steven wrote: Hi guys , I just want to say thank you for everything AST is the best you guys are the best, not to mention everyone should book with you guys, hope you have a happy tuesday. Keep up the good work, Steven
On Mon, Sep 10, 2012 Lois wrote: Hi Monique, Thank you very much for the fast and efficient service. Kind regards Lois
On Fri, Sep 07, 2012 Tukkie wrote: Hallo Mel, Thank you so very, very much. I know it is your job but went out of your way to help me. It is seldom in this day and age that business people are so kind and helpfull. Wish I could do something as kind for you!!!!! Many thanks and kind regards. Tukkie Fourie.
On Thu, Sep 06, 2012 Mikel wrote: Good Afternoon Monique. Thank you once again for the fantastic service and for arranging for the booking on Sunday. Have a wonderful day! Kind Regards, Michael Stafford, Automobil Concierge www.automobilconcierge.co.za
On Fri, Aug 31, 2012 Margaret wrote: Thanks so much Mel and Bernice. YES I have received and printed the voucher and want to thank you for your help in making everything go smoothly. It is appreciated. Sincerely Margaret. M. D. Maclean, Rural School and Community Trust www.ruraledu.org
On Mon, Aug 20, 2012 Cathy wrote: Dear Mel, Just a note to thank you very much for organising our train travel in South Africa. We obtained our tickets easily at Jo'burg station and had a trouble-free return journey. We are very grateful to you for your part in making our holiday such a success. Thank you!! With kind regards, Cathy
On Sun, Aug 19, 2012 Kay wrote: Hi Just to let you know. We are on the train and loving it. Just had a wonderful dinner. Kay Black, Sent from my iPad
On Sat, Aug 18, 2012 Keith wrote: Hi Bernice, We have just
returned to the UK from South Africa and have to say that our
journey on the Premier Classe (26 July 2012) was fault less and
very enjoyable. The service was excellent and we will certainly
travel by train again on our next visit to South Africa.
Linda & Keith Ashman
On Wed, Aug 15, 2012 Stephanus wrote: Hi Mel, Excellent! Thank you for great service and making it so easy! I will definitely recommend you in the future! Kind regards, Stephanus
On Tue, Aug 07, 2012 Carolyn wrote: Dear Monique, Thank you for your reply. I will be in touch as soon as I have my ducks in a row. In the meantime, thank you, South African Railways for providing a world class service in terms of the booking for an event such as railing a car. I am VERY impressed by your website and the quick response from Monique to my request. Bouquets for you all, Yours sincerely, Carolyn Einhorn
On Thu, Aug 02, 2012 Sonia wrote:
Hallo Monique, Graag wil ek net baie dankie sê dat ek deur jou
die treinkaartjies kon bespreek het. Die reis was heerlik en
alles met die kaartjies het ook vlot verloop. Ek sal definitief
mense aanbeveel om van julle gebruik te maak. Nogmaals dankie!
Groete Sonia Prinsloo
On Fri, Jul 27, 2012 Kevin wrote: Hi Bernice, I would like to thank-you for your professional and wonderful service in handling our booking. We had an unforgettable experience with tasty food and excellent service. The sleepers we clean, the bedding crisp and at night the beds were made. The crew were professional and friendly and made you feel welcome. Traveling by train is one of the greatest South African experience’s one can have. I am unsure of why many South African’s don’t take this travel option as a lot of foreigners do. It seems they know something the locals don’t. Keep up the good work. See you next year (With more guests). Regards Kevin Rack
On Sat, Jul 21, 2012 Gerda wrote: Hi Bernice, I just want to say that my parents was very pleased and enjoyed the Premier Class trip to Cape Town tremendously. The snow in the Karoo was amazing. The food was great and the service - The people treated them like royalty. They said that it is the best holiday ever, and cant wait for the return. Thank you Gerda
On Fri, Jul 20, 2012, Sneziwe wrote: Hi Mel and Bernice. I've been meaning to send this email but have been so busy! I just wanted to say THANK YOU for your great service. My car arrived safely and on time. Kind regards Sneziwe
On Wed, Jul 18, 2012 Charmaine wrote: Thanks Mel for a most outstanding service. It has been a pleasure dealing with you and will highly recommend you to family and friends. Regards Charmaine
On Tue, Jul 16, 2012 Tshego wrote: Thank You so much Monique and Mel you guys have been so helpful, I highly appreciate the high level of service you guys have given me, some of the best I have received. Thanx again. You guys rock! :)
On Mon, Jul 09, 2012 Charity wrote:
Dear Mel and Bernice.
I hope you had a wonderful year so far. I just want to take the
opportunity to share with your office the wonderful experience
my family had with Shosholoza meyl. On the 8th Dec. 2011 myself
and my family took a trip to Cape town on the tourist class. All
thanks to your help with the bookings. My children had an
experience of a life time with Shosholoza meyl. It was a long
and enjoyable journey with my family. The kind of support we
received from the staff members on the train made us feel at
home. We were never at any given time doubting our choice to
travel by train. The food was very accommodative, the bed linen
very comfortable, the security made our stay very pleasant
during the long hours on the train. It is against this
background that we once more wish to take another trip by
Shosholoza mail to Durban this time. We wish to travel on
the..... We are looking forward to this wonderful experience
once more .
Yours sincerely, Charity B. Mkhize
(Deputy Chief Education Specialist: AET Adult/Youth & Skills Development Gauteng Department of Education)
Hi Monique, Thank you, I have received the voucher. A special word of thanks for your professionalism and friendliness. It was a great pleasure to do business with you. Regards Mari
Hi Mel & Monique,
Just to confirm that we have received the voucher for
reservation Knott, Germ – Dbn – Germ. I wish to thank you, Mel and Bernice for the prompt and efficient service
that we have received, it was my first on-line booking, and you
all made it seem so easy.
Kind regards, Willy and Lenie Knott
Hi Monique & Bernice, I just want to thank you for the service from you, we had a great trip to PE - we have no complains whatsoever only compliments ...from booking the tickets, friendly staff in the train and the food was good too. Keep up the great work!!! -Phumza
Dear Mel, please accept my gratitude to the professional service delivered
transporting my vehicle from Cpt to Jhb. I do confirm that all
went well and I did collect my vehicle in good state in Jhb
station. Once again thanks for your valuable support and I will
definitely reference your service to other guys;
Dear Monique and Bernice, Thank you so much for your phenomenal services. I loaded the car yesterday morning in Johannesburg, I flew to Cape Town and now have just picked it up at Cape Town Station and back to work as normal. Thank you very much, Genito Maure
Thank you very much Monique for your fast and efficient service. You make booking with Shosholoza Meyl a breeze. I hope we have more people like you in service. Regards Phillip Wihase
Hi Bernice, I want to thank you for the excellent service from all at African Sun Travel. Our journey from Johannesburg to Cape Town via the Shosholoza Meyl Premier Classe Train was a highlight of our visit to a wonderful Country. I look forward to returning and will probably add a trip to Durban via rail. Oh and the Malva Pudding on the train was the best we had during our visit. -F Scott Hughes
Dear Melloni and Bernice, My wife and I have now returned to the UK from Southern Africa.I thought that you and your team would like to know that our trip on the Shosholoza Meyl overnight train was excellent. The experience far exceeded our expectations. The accommodation, staff courtesy, subsistence and company of our fellow travellers made the journey to Cape Town memorable. It was a real adventure. Who needs the Blue Train! There's no better way to cross the mighty Karoo than on the Shosholoza Meyl. Keep up the good work. Best wishes Bob and Sally Jennings
Thank you Mel, We are now back from our trip to Africa. The train was fantastic. A great way to see country we would have otherwise just flown over. Thank you for your part in our holiday. Andrew & Kirsty Biddle
Thank you very much Mel!! Voucher received. It is really a pleasure being able to make a booking and travel arrangements so fast and efficiently. It is greatly appreciated. Many thanks JJJ Patricia Austin, HR Generalist, SNC-Lavalin Inc. ,Ambatovy Project, Toamasina, Madagascar
I confirm receipt of voucher, I must add that the service
received from both you and Bernice has been exceptional. Well
Regards Hennie Cotzee
Dear Bernice and Mel, Thank you both so much for your help in booking the Shosholoza Meyl Cape Town to Johannesburg train for me, my wife and children during our trip to South Africa. This worked perfectly and we were so glad to have made the train trip and seen the beautiful countryside in a way which is not possible otherwise. We will strongly recommend this to friends. The staff were helpful and polite. With kind regards to you both. -Rupert Mitford and family
Good day Meloni, Just a word of thanks for the arrangements you have made for my dad on his recent trip on the Shozaloza meyl. They have returned yesterday and being over 70 they only have compliments for the train, the services and especially the security. They enjoyed trip and looking forward to next year, doing it again. Thank you once again. Regards Helena Jacobs
Got back to the UK. Just beautiful!! The food and service were
first class. A big thank you to all that made the trip possible.
Regards Stuart and Fiona
Hi Bernice, I just wanted to say thanks so much for arranging the transport of my car, I received it earlier today. The service was efficient, cost effective and professional!! I will definitely be making use of your services for both of my parents cars that need to be shipped to Cape Town next month. -Kristy
Hi Bernice, Thanks for a very efficient and convenient service. All went well and received my 4x4 happily on Friday. Thanks for your patience and explanations. Regards Greg
Hi Bernice. I would just like to say how much I enjoyed the train trip and the service was wonderful. I will recommend it to anyone coming to South Africa. A wonderful way to start my time here. Thanks so much for all your help with this. -Chris Sutton
Hi Bernice. We have just had the most wonderful experience travelling on the Shosholoza Meyl Premier Classe train from Cape Town to Johannesburg. Our accommodation, which included toiletries, slippers and the loan of white, fluffy gowns was superb. Tea, coffee and warm muffins were served in the Executive lounge on Cape Town station whilst our luggage and car were put onto the train. Lunch was a 3 course affair followed by mid-afternoon tea, coffee and cakes. Dinner, comprising of 5 courses was served with a choice of South Africa's top wines - what more could one wish for with the Karoo as your back-drop. Breakfast didn't disappoint either. The staff were most attentive and went out of their way to meet our every need. Upon arrival at Johannesburg (45 minutes before the scheduled time of arrival) our car was speedily off-loaded. We were a little worried at media reports about the non-operating of the Premier Classe train but were assured, that it would be running as scheduled and we were not disappointed. We would certainly recommend travelling on the train both here and overseas - it brought back wonderful memories of train travel of a bye-gone era. ROSEMARY KIRCHMANN
Hello Bernice, There were some reviews on the internet, that said the train was fantastic and complaints that the booking process was hard. I must say I have been pleasantly surprised by the ease and efficiency of your booking process and I will be sure to comment on the relevant trip advisor sites to that effect. Kind Regards Beverley
Hello Peter, The whole process was faultless. I'd heard much about the experience and they were all spot on. Thank you for your assisting my numerous 'stalking' phone calls but I've another 2 vehicles to bring down and looks the only way to do it. As you may gauge from the pictures - a most civilised experience, had by all. Many thanks Jeremy Lea
Hi Bernice. During last week I travelled from Cape Town to Johannesburg via the Shosholoza Meyl and back. I just need to thank you and congratulate you on excellent services rendered. From the service to the cleaning it was absolutely memorable. I have advised all my friends and family to try this mode of travel (even though it is so very long.......) Once again thank you and I hope to travel this way again. Mrs S. De Klerk, (my daughter Miss A. De Klerk and my grandson - Mr A. De Klerk).
Hello Peter, Just a note to say thank you for the service that your company arranged for us to moved our car from Johannesburg to Cape Town. Travelling from Hermanus on Friday, we found the directions given to us by your colleague on how to get to the Cape Town station spot on. When we arrived at the station, we found the train had arrived more than 30 minutes early. My motor car was already waiting for me on the platform. The paperwork took no more than a minute and we were on our way. A first class experience! Thank you once again. Peter Greyling Co-Franchisee Diamond Elite Achiever Club Member MBA (WITS) BSc Eng (UCT) CEA M
Hello Bernice, I wish to bring to your attention the wonderful service I received from Meloni in the matter of a booking I was making. I couldn’t have the day I wanted as it was fully booked and she went to endless trouble to sort out alternatives for me. And all in a friendly patient manner. Such service is a joy. Unfortunately today one does not always meet with the likes. Please let her know how pleased I am. With thanks Mrs Shirley Hardy
Hello Peter, I would like to take the opportunity on behalf of myself and my wife to thank all Premier staff for the journey from Cape Town to Jhb on the 23/04/2011. Due to the goods train derailment we had to be taken by bus to Worcster. We can only but have respect for the proffesional way we were treated by all staff from the Train Manger to Catering and security. Catering was of the best! Being an ex Spoornet employee and taking my spouse on our 35th wedding anniversary, we will surely cherish our trip and experience for a long time. Regards Wessel and Elsabe Strydom
Just to thank you for your help. We dropped off the cars this
morning and it was all well organised and a pleasant experience.
Thanks ! David Bowman
Hi Bernice, Thank you so much – I am so very impressed with your amasing service , for you to go the extra mile and meet my parents personally is unheard of. Please pass on the message to your Manager to let them know that we are very thankful for all your efficient help and wonderful service. This is a very special trip for them with it being 40th wedding anniversary and with your help it is going to be a trip to always remember and cherish. You are truly a star. Kind Regards Beverley Benjamin
Hello Peter, I just wanted to say what a lovely trip we had on the Shosholoza Meyl, I really enjoyed every minute and the staff were all super-friendly and efficient. I would recommend this to anyone (and already have). Going by train to Joburg was something I have wanted to do for a long time, and now I'm only sorry I waited so long. Kind regards Linda Steele